Grab 'em while they're warm — fills out in 20 seconds, MemDev gets a call-ready email + STITCH ticket inside a minute.
The MemDev team will get this immediately and call them back today.
No insurance billing
We do not take or bill insurance. We are the most affordable gym on the island.
No membership name changes
One membership per person. Common with visitors / Argentinians / van lifers — the answer is no.
Jump Start sign-ups go through the portal
All Jump Starts must sign up through jumpstartmaui.com. If a member can't, staff signs them up through the site — never the back end.
Hiring inquiries go through Indeed
Anyone calling about a job: direct them to apply + message us through the Indeed portal. Do not take resumes at the desk.
Human handoff = front desk phone only
Lahaina front desk (808) 309-7190 — never give out Pete's cell.
Freeze requests
Can freeze; capture member name, mobile, start + end dates. Pete, Will, or Jarod approves.
Jump Start wait-list
If online portal is full, do not enroll from the back end. Add to wait list on the site.
Any chance we have versa grips? Member said we had some at the Kihei location.
Rosemarie Rios is looking to possibly help with child care. she's more interested in being a volunteer instead of a full employee. auntyrose777@gmail.com
Member came up suggesting to get the CBUM Thavage pump non-stim
Member came up suggesting to get the CBUM Thavage pump non-stim
Member came to the front desk before leaving saying that in the Sauna in the Men's locker looks like maybe Mold. Danny and I went to take a look and it's hard to tell.
I started work today at 3 PM. There was about 5 different members that came in with their children thinking we had day care available.
10/10 - Ashley Roussey ( Member) would like to be a Yoga instructor if NEED. Avail Mon/Tues - LK
Brites' card was lost, so the monthly payment did not go through. We put on the new card (6500), and charged the monthly fee. It still shows an owing on our system. But she did get the charge through her credit card.
test
Parents (Sabrina Schultz + husband) arrived with their child at 735pm and wanted their 10yo son to hangout in the chairs up front while they worked out. They were told no and were all snippy about being told no. They claimed that they had been allowed to prior, were told "not anymore with kids club open." Mom understood but dad was a dick about it. I was firm and polite, thats not acceptable and we are not liable for the kid, and we arent going for the kids gone wild vibe in our lobby.
We have a 3 kids maximum in child care -- found some note about a mom with 4. Please alert KC staff of limits- make sure policies are posted on KC window - Policy 1: No sick children. 2: 3 children per family.
from 3p-7p I mopped the mens locker due to all the excess water from the shower and sauna. replaced towel uner mat
MGMT · 10/6, 12:00 PM
Working on it with construction firms and architects!
Test example
Have come across some people who want some tennis and/or lacrosse balls.
MGMT · 10/6, 12:00 PM
can do!
Jin Chen looking to freeze the next 2 months, starting tomorrow.
Mats wall hanger fell down-- needs attended to
members asking for MPHG merch
MGMT · 10/3, 12:00 PM
?
stocked drinks
members asking for a arm blaster
MGMT · 10/3, 12:00 PM
Ordered amazon should be here soon
found black duffels and put them out
Erin Blayer would like to CXL member - mobile 517-599-2069. Please Follow up, she is asking in person
Kevin Martin was not refunded his jumped start deposit. (808) 214-2688.
David Passannante- 714-955-8667-- American Airlines Retiree-- had a history of them paying for his memberships. Please call.
MGMT · 10/3, 12:00 PM
That's on them paying him back, we are not in contract with American Airlines. He can contact Pete, Peter@LPSgyms.com if he would like guidance. That is def not our issue
Do we offer insurance to cover some or all? Been asked a few times.
MGMT · 9/30, 12:00 PM
We do not take insurance. We are the most affordable gym on the island.
soon to be about of reciept paper at front, assume more in office somewhere?
MGMT · 9/30, 12:00 PM
There is no more.
The clock by the squat racks isn't functioning properly.
MGMT · 9/30, 12:00 PM
Fixed.
baby wipes (skin safe wipes) for kids club
Liners for hygiene trash cans in women's locker room
member Cate Scott offered giving QR code, information sheet from *Doctors on Call, regarding GLP-1 as an addition for our wellness services..Work email: cscott@docmaui.com
MGMT · 9/29, 12:00 PM
no thank you, we offer this service inside our services